• Many questions can be answered just below in our Frequently Asked Questions.
• You can Call Us at 800-956-3944 or send a Fax to 904-328-2199.
• Complete the Form Below and we'll get back to you right away.
• Need help with a RETURN ? Get the info you need right here.

FREQUENTLY ASKED QUESTIONS

Do you ship international orders?

YES! We ship internationally.  We use a trusted third party company called International Checkout to process orders delivered outside of the U.S. additional customs, duty or VAT may be required by your customs agency.

What is your return policy?

If you're not happy with your purchase - we want to know - and we want to make it right. And you have one year to decide. If you don't like it - we'll exchange the item or offer you a refund. <click here to read the our full return policy>

How long will it take to receive my item?

Many items do require a few days processing time - the time required BEFORE it ships is stated near the BUY button on the item page. Delivery time is processing time + shipping time. Choosing a faster service does reduce shipping time, but does not reduce processing time before shipping.  <click here to read more>

What are your shipping rates?

Shipping Rates start at $6.95 for ground and we offer flat rate shipping for Express and Super Express, too.

Do you accept Paypal?

Yes! It is our newest payment option. Upon checkout you will see a standard Checkout button and beneath you will see the trusted Paypal logo. Click on the paypal link and you will be asked to log into paypal for payment. Once you confirm payment, you will be brought back to finish your order.

Do you accept checks or money orders?

We are happy to accept your personal check or money order by mail. Your items will not ship until your check clears the bank. <click here for more details on paying by check or money order> 

Search

At the top of each page, we offer a search box. Type in the name of the item you're looking for and click search. If you still can't find what you're looking for, please contact us and we'll do our best to help.

Store Navigation

On the left of each page, we have tried to make it as easy as possible to find all the products we offer. You can navigate through by department, by price, by gender or even by occasion.

About Us From Michelle:

I received a clip on wallet as a gift that I wore for several years - I guess you could say I wore it out. It was perfect-because I HATE carrying a purse. Alas the day came that it was well used, and I had to search high and low looking for more. Over the last four years, time and time again, people have said "Where did you get your wallet?" and sadly I would answer, "It was a gift." And time and time again I wished I could sell it. Lo and behold - I found the Leather Smart Pocket clip on wallet- it's compact & secure and here we are nearly 4 years later offering more than 100 different products on 3 different websites.  

Catalog

A Perfect Wallet is strictly an online retailer, all of the products that we offer are published on our website. Sorry, but we don't publish a printed catalog.  

Enlarging the image

If you would like to see a larger picture of any item, just click on the picture and you'll be taken to a larger version when available. Just click the BACK button in your browser to go back to the item your were looking at.  

Adding Items to the Shopping Cart

When you find something you'd like to purchase, just click the Buy button located at the bottom of the page. If it requires engraving be sure to include that information before clicking buy. Once you click buy, it adds that item to your shopping cart, where you can update it to purchase more or less of an item. Clicking on Keep Shopping takes you back to the item you just ordered. From there you can follow the navigation on the side, or search for more items. You can get to your Shopping Cart from anywhere on the website by clicking view cart in the upper right hand corner of the page. If you want to order multiple items that need engraving, you can order them one at a time. Just include the engraving information and click the Buy button, that will place the first item in the shopping cart, if you want to order more of that item, just click Keep Shopping, and you'll go back to the same item, enter your next engraving, and click Buy. You can continue this process until you have entered all the items you would like to purchase. Once you have finished adding items to your cart, just click on View Cart from any page, then click Checkout.  

When will I receive my order.

Listed on each page of our website is the expected time it takes to ship your item out.  If the item says "Usually ships in 5-7 days" then your item should arrive to you within 2 weeks from the time you place your order.  Allowing 7 business days for shipping and up to 6 business days for delivery, depending on the service you select. Selecting an Air Service does not make your item ship faster, however it will speed up your delivery time.  

Engraving Options

We offer a number of engraved items in our web site. The engraving options for each item are listed specifically on the page of the item you are ordering. Where a font option is available, you'll be able to make that selection on the page. If there is no font option available, then the item will be engraved with the font shown on the photograph of the item.  

Shipping Rates

We ship to United States Destinations via UPS and USPS.With the UPS Shipping option, you receive FREE Package Tracking, & Insurance. When calculating transit times, please note that shipping days are Monday-Friday and the time until the item is shipped is listed on the page with the items.

PO BOXES, APO and FPOWe are able to offer shipping to PO Boxes, APO and FPO. However not all our the engraving warehouses do offer US Mail service, in those instances it may require an extra 2 weeks processing before the item is shipped to the shipping address.

Return Policy

WARRANTY INSTRUCTIONS FOR RETURNS, EXCHANGES AND WARRANTY CLAIMS

Please print out and complete the returns form. Pack the items along with the packing slip (receipt), and this completed form securely in a box. Ship the package back to us at

CS ideas, Inc.
Attn: RMA ________ (fill in your order # here)
4495-304 Roosevelt Blvd.
Suite 143
Jacksonville, FL 32210

All Refunds and Exchanges will be processed within 10 business days after receipt.

Sales Tax

CS ideas, Inc. is based in Florida. Effective 4/1/2011, for a Limited Time we are offering NO SALES TAX, in all 50 states:

Waterproof Cases.net customers never pay sales tax! Including in our home state of Florida.

CS ideas, Inc. is incorporated in the state of Florida and since our offices are physically located in Florida, we are only required to collect sales tax for items purchased and shipped to residents of Florida. Please be assured that we are compliant with Florida Sales Tax Law. CS ideas, Inc. pays the 7% sales tax for Florida residents on purchases shipped to addresses in the state of Florida.

Secure Shopping

CS ideas, Inc. and A Perfect Wallet. com use the Yahoo! Store Platform for your Shopping Experience Click for Yahoo! Important Information about Privacy, Security, and Legal Issues