
 | Waterproof Cases Welcome, how may we help you? |
| Have questions and need to reach us? We're here to help. Most of our customers questions can be answered right on this page. Please take a look at the questions to the right, and if you have further questions, please let us know and we will be happy to help. We strive to
reply to emails and voice mails on the same day or next business day. online contact formFor fastest service, please contact us via our online contact form. by e-mail You can send an email to
by phone
Voice Mail 904-253-6890 by fax 1-707-220-4108 by mail Waterproof Cases.net CS ideas, Inc. 8565 Mallory Rd, Ste 800 Jacksonville, FL 32220 |
Top 5 Questions | - Do you ship international orders?
YES! We now ship internationally. Rates start at $26 and the parcel is delivered DUTY UNPAID. You will be responsible for any VAT, Duty or Brokerage fees imposed by your postal service. We ship via the USPS Global Express Mail. - What is your return policy?
You may return any item purchased from us within 30 days of delivery for a full refund of product purchase price. Click here to read our full return policy - How long will it take to receive my item?
Delivery time is processing time + shipping time. Choosing a faster service does reduce shipping time, but does not reduce processing time before shipping. <click here to read more> - What are your shipping rates?
UPS rates start at $5.49 and are based on UPS published rates. - Do you accept Paypal, checks or money orders?
YES, we are able to accept Paypal. You can choose the Paypal option during checkout. Paypal is now setup to work within our Yahoo store, making checkout even simpler and more secure.
Scroll Down for more information about shopping on our website. |
|
Search At the top of each page, we offer a search box. Type in the name of the item you're looking for and click search. If you still can't find what you're looking for, please contact us and we'll do our best to help. Store Navigation On the left of each page, we have tried to make it as easy as possible to find all the products we offer. You can navigate through by department, by price, by gender or even by occasion. About Us From Michelle: I received a clip on wallet as a gift that I wore for several years - I guess you could say I wore it out. It was perfect-because I HATE carrying a purse. Alas the day came that it was well used, and I had to search high and low looking for more. Over the last four years, time and time again, people have said "Where did you get your wallet?" and sadly I would answer, "It was a gift." And time and time again I wished I could sell it. Lo and behold - I found the Leather Smart Pocket clip on wallet- it's compact & secure and here we are nearly 4 years later offering more than 100 different products on 3 different websites. Catalog A Perfect Wallet is strictly an online retailer, all of the products that we offer are published on our website. Sorry, but we don't publish a printed catalog. Enlarging the image If you would like to see a larger picture of any item, just click on the picture and you'll be taken to a larger version when available. Just click the BACK button in your browser to go back to the item your were looking at. Adding Items to the Shopping Cart When you find something you'd like to purchase, just click the Buy button located at the bottom of the page. If it requires engraving be sure to include that information before clicking buy. Once you click buy, it adds that item to your shopping cart, where you can update it to purchase more or less of an item. Clicking on Keep Shopping takes you back to the item you just ordered. From there you can follow the navigation on the side, or search for more items. You can get to your Shopping Cart from anywhere on the website by clicking view cart in the upper right hand corner of the page. If you want to order multiple items that need engraving, you can order them one at a time. Just include the engraving information and click the Buy button, that will place the first item in the shopping cart, if you want to order more of that item, just click Keep Shopping, and you'll go back to the same item, enter your next engraving, and click Buy. You can continue this process until you have entered all the items you would like to purchase. Once you have finished adding items to your cart, just click on View Cart from any page, then click Checkout. When will I receive my order. Listed on each page of our website is the expected time it takes to ship your item out. Most in stock items ship out the same day or the very next business days. If it says Availability in ... that is the time required before shipping. Selecting an Air Service does not make your item ship faster, however it will speed up your delivery time. Shipping Rates
We ship to United States Destinations via UPS. With the UPS Shipping option, you receive FREE Package Tracking, & Insurance. When calculating transit times, please note that shipping days are Monday-Friday and the time until the item is shipped is listed on the page with the items. . | | Transit time after order ships | Rates Start At | | UPS Ground | 1-6 business days | $7.00 and up | | UPS 3 Day Select | 3 business days | $7.95 and up | | UPS 2nd Day Air | 2 business days | $10.95 and up | | UPS Next Day Air | 1 business day | $18.95 and up |
International Shipping Effective 4/25/2008 - we are now offering international shipping. Shipping rates start at $26.00 and go up. The packages will be delivered DUTY UNPAID. Return Policy, Guarantee and Warranty
SATISFACTION GUARANTEED At CS ideas we love HAPPY customers and want them to be satisfied with their purchase. You may return any item purchased from us within 30 days of delivery for a full refund of product purchase price. We are also happy to pay the return shipping cost if the return is a result of our error. Unfortunately, though, we are unable to refund engraved items, however, if it is broken or damaged, it is still covered by our 1 year replacement warranty - and we'll be happy to exchange the item for you. We will only issue partial refunds for the following items · Items returned more than 30 days after delivery · Any items that are damaged or missing parts 1 YEAR REPLACEMENT WARRANTY After 30 days, we offer a 1 full year replacement warranty against manufacturer defects on all products Except the following items: Waves Waterproof Headphones
- 30 Day Warranty OnlySwimp3
- 90 Day Warranty Only INSTRUCTIONS FOR RETURNS, EXCHANGES AND WARRANTY CLAIMS Please print out and complete the
returns form. Pack the items along with the packing slip (receipt), and this completed form securely in a box. Ship the package back to us at CS ideas, Inc. Attn: RMA 8565 Mallory Rd, Ste 800 Jacksonville, FL 32220 All Refunds and Exchanges will be processed within 10 business days after receipt. If you have any questions please call us at 866-811-8316.
Sales Tax
CS ideas, Inc. is based in Florida. 7% Sales Tax will be added for Florida Residents. Secure Shopping CS ideas, Inc. and A Perfect Wallet. com use the Yahoo! Store Platform for your Shopping Experience Click for Yahoo! Important Information about Privacy, Security, and Legal Issues |